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Returns Policy

eTools Direct is dedicated to customer satisfaction. If your purchase is received and defective within the first 7 days you can send the item back to us and we will gladly ship you out another one immediately. If after 7 days your unit has any problems it will need to be handled thru the Manufacturers warranty, If you are returning the item because it was purchased in error or have changed your mind, these items need to be returned within 7 days of receiving them and we will refund the item minus the shipping cost and a 10% restocking fee will apply.